Phones, Laptops & Devices
Product Warranty
Unless a different term is clearly stated at the time of sale, eligible new, used and refurbished devices sold by Tech Revive include a 12-month limited warranty for covered technical faults.
What the warranty covers
The limited warranty covers eligible hardware faults that arise during normal use and are not caused by accidental damage, misuse or another excluded cause. The exact remedy depends on the product, fault and your applicable consumer rights.
What is not covered?
- Accidental damage, cracked screens, impact damage or liquid damage.
- Damage caused by misuse, neglect, unauthorised repair or modification.
- Normal cosmetic wear such as scratches, marks or dents disclosed at sale.
- Normal battery capacity reduction through use.
- Software, account, password or third-party application problems that are not caused by a covered hardware defect.
Making a claim
Please provide proof of purchase and the device. We may need to inspect and test it before confirming whether the issue is covered. Where a valid claim applies, the available remedy may include repair or replacement, depending on the circumstances and your legal rights.
Refurbished and used devices
Used and refurbished products can have cosmetic signs of previous use. Cosmetic condition does not by itself indicate a warranty fault where it was disclosed or reasonably apparent at purchase.
Your statutory rights
This limited warranty is additional to, and does not replace, your statutory rights. Read the full Warranty Policy and Delivery & Return Policy for more information.
Need product warranty help?
Contact Tech Revive with your proof of purchase and device details.