What does Tech Revive specialise in?

Tech Revive brings refurbished technology, accessories, device trade-in and independent repairs together with support from a real Bristol store.

How can I get the most accurate answer?

Use the specific product, repair or policy page and provide the exact model, storage, connector and fault. Current listing and written job details take priority over general guidance.

Can I visit without an appointment?

Walk-ins are welcome for shopping and initial advice. Booking or calling ahead is useful for repair timing, specialist work and parts availability.

Is Tech Revive authorised by Apple, Samsung or another manufacturer?

No. Tech Revive is an independent technology retailer and repair business. Brand names identify compatible products and services.

Why choose Tech Revive?

The business combines a high-street Bristol location with online shopping and practical help across buying, selling, repairs and accessories. Exact availability and eligibility are confirmed for the individual request.

Privacy Policy

Last updated: 30 August 2026

Tech Revive Limited respects your privacy and is committed to handling personal information responsibly. This policy explains the types of information we may collect when you use techrevives.com, contact us, book a repair, purchase a product, sell a device to us or visit one of our stores, and how that information may be used.

Who we are

Tech Revive Limited trades as Tech Revive. Our Bristol store is at 73 Broadmead, Bristol BS1 3DX. This website is operated at https://techrevives.com.

Information we may collect

Depending on how you use our services, we may collect information such as your name, contact details, delivery or billing information, order details, repair information, device make and model, serial or IMEI information where relevant to a transaction, communication history, booking details, website usage data and information required to process a trade-in or purchase from you.

We do not need access to more information on your device than is reasonably necessary to diagnose, test or complete an agreed repair. Customers should back up important data before repair where possible and remove or protect sensitive information that is not required for testing.

How we use personal information

We may use personal information to provide quotations, process orders and payments, arrange deliveries or collections, manage repair bookings, communicate about the progress of a repair, provide warranty support, manage customer-service enquiries, process device trade-ins, prevent fraud, maintain business records, improve our services and website, comply with legal obligations and, where permitted, measure advertising or marketing performance.

Lawful bases

Depending on the circumstances, we process personal information because it is necessary to perform a contract with you, to take steps at your request before entering into a contract, to comply with a legal obligation, because we have a legitimate business interest that does not override your rights, or because you have given consent where consent is required.

Orders and payments

When you place an order, payment information may be processed by payment providers used by our website or in-store systems. Tech Revive does not necessarily receive or store complete payment-card details. Payment providers process information according to their own privacy and security terms.

Repairs and device information

For repairs we may record your contact information, device type, reported fault, repair notes, parts used, warranty information and identifiers needed to distinguish your device from another customer’s device. Where access to the operating system is required to test an agreed function, this should be limited to what is reasonably necessary for diagnosis and quality control.

Device trade-ins and purchases

If you sell or trade a device to us, we may need information required to identify the device, record the transaction, make payment and meet legal, fraud-prevention or record-keeping requirements. Customers are responsible for removing personal accounts and data from devices they sell to us unless a different arrangement has been agreed.

Website analytics, cookies and advertising

Our website may use cookies and similar technologies needed for core ecommerce functions such as baskets, checkout, login and preferences. We may also use analytics or advertising technologies to understand website performance, measure campaigns and improve our services. Where UK law requires consent for non-essential cookies, those technologies should only be used in accordance with the choices available through our cookie controls.

Contact forms, email, phone and messaging

If you contact us by website form, email, telephone, WhatsApp or another messaging service, we may retain the information you provide and the resulting conversation where reasonably necessary to respond, provide the requested service, maintain transaction records or handle a complaint or warranty matter.

Who we may share information with

We may share relevant information with service providers that help us operate the business, such as website hosting, ecommerce, payment, delivery, communications, analytics, fraud-prevention, accounting or IT providers. We only share information that is reasonably necessary for the service being provided and we do not sell customer personal information to advertisers.

We may also disclose information where required by law, court order, regulatory requirement or to protect the rights, property or safety of Tech Revive, our customers or others.

International processing

Some technology providers may process information outside the United Kingdom. Where this occurs, we expect appropriate safeguards to be used in accordance with applicable data-protection law.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to complete transactions, provide warranty support, maintain tax and accounting records, resolve disputes and meet legal obligations. Different categories of information may therefore have different retention periods.

Your rights

Subject to applicable UK data-protection law, you may have rights to request access to personal information we hold about you, ask for inaccurate information to be corrected, request deletion in certain circumstances, ask us to restrict certain processing, object to certain processing, request data portability where applicable and withdraw consent where processing is based on consent.

You also have the right to raise a concern with the UK Information Commissioner’s Office if you believe your personal information has been handled unlawfully.

Security

We use reasonable organisational and technical measures intended to protect personal information. No website, network or storage system can be guaranteed to be completely secure, so customers should also take sensible precautions with passwords, accounts and device data.

Children

Our services are not designed to intentionally collect unnecessary personal information from children. Where a young person uses a repair or retail service, information should be limited to what is reasonably required for the transaction and handled in accordance with applicable law.

Changes to this policy

We may update this policy when our services, website, legal requirements or technology providers change. The latest published version on this page will apply from its stated update date.

Contact

For privacy questions or requests, contact Tech Revive through the current contact details published on techrevives.com or visit 73 Broadmead, Bristol BS1 3DX.