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12-month warranty on qualifying repairs Same-day repair options Bristol city centre
Independent technology experts since 2022

Orders & Delivery

Delivery Information

Information about dispatch, delivery tracking and what to do if there is a problem with your Tech Revive order.

Free UK delivery

Tech Revive offers free standard delivery to eligible United Kingdom addresses. The estimated delivery window is 2–4 working days after dispatch. The basket and checkout show the available delivery service before payment, and no standard UK delivery charge is added after an order is submitted. Depending on the order and destination, Tech Revive may use tracked services including Royal Mail or DHL.

Orders are normally prepared during working days. Carrier delays, remote-area services, address checks and unusually valuable or large parcels can affect the estimate; we will contact you if a materially different service is required. Local collection is available only when it is shown during checkout. Please wait for the ready-for-collection confirmation before travelling to the store.

Tracking

Where tracking is available, tracking details are provided after dispatch. Carrier tracking can sometimes take a short period to update after the parcel first enters the delivery network.

Delivery addresses

Please check the delivery address carefully before completing your order. If you notice an error, contact us as soon as possible. Once a parcel has entered the carrier network, changing the destination may not be possible.

Delays, loss or damage

If an order is significantly delayed, appears lost, or arrives damaged, contact Tech Revive promptly so we can investigate with the carrier and help resolve the issue in line with your applicable consumer rights.

Returns, cancellations and refunds

For most eligible goods bought online, customers may notify us of cancellation within 14 days after delivery and normally have a further 14 days to return the goods. Customers pay the direct return cost for a change-of-mind return unless Tech Revive agrees otherwise. Tech Revive covers reasonable return costs for goods confirmed as faulty, incorrect or not as described.

Valid refunds are normally processed to the original payment method no later than 14 days after we receive the goods or evidence that they were returned, subject to applicable consumer law. Please read our full Delivery & Return Policy before returning an item. Your statutory rights under UK consumer law are not affected.

Need help with an order?

Email info@techrevives.com or call our Bristol team.

0117 302 1984

Order help

Delivery, collection and tracking answers

Specific, honest guidance from an independent Bristol technology team. Product listings, inspection results and written terms remain the final source for individual orders and repairs.

What delivery options are available?

Current methods, prices and estimated timeframes are shown at checkout for the delivery address and products selected.

Can I collect from the Bristol store?

Choose collection only when it is offered at checkout and wait for the ready-to-collect message before travelling.

How can I track my order?

Use the order-tracking page or your account when tracking is available. Dispatch and courier updates use the contact details supplied with the order.

What should I do if a parcel arrives damaged?

Photograph the packaging and item promptly, keep all packaging and contact Tech Revive with the order number before returning anything.

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