Orders & Delivery
Delivery Information
Information about dispatch, delivery tracking and what to do if there is a problem with your Tech Revive order.
Delivery charges and timing
Orders of £80 or more qualify for free standard UK delivery. Orders below £80 have a £10 delivery charge. The basket and checkout show the available delivery service and charge before payment. Estimated delivery is 2–4 working days after dispatch. Depending on the order and destination, tracked services such as Royal Mail or DHL may be used.
Orders are normally prepared during working days. Carrier delays, remote-area services, address checks and unusually valuable or large parcels can affect the estimate; we will contact you if a materially different service is required. Local collection is available only when it is shown during checkout. Please wait for the ready-for-collection confirmation before travelling to the store.
Tracking
Where tracking is available, tracking details are provided after dispatch. Carrier tracking can sometimes take a short period to update after the parcel first enters the delivery network.
Delivery addresses
Please check the delivery address carefully before completing your order. If you notice an error, contact us as soon as possible. Once a parcel has entered the carrier network, changing the destination may not be possible.
Delays, loss or damage
If an order is significantly delayed, appears lost, or arrives damaged, contact Tech Revive promptly so we can investigate with the carrier and help resolve the issue in line with your applicable consumer rights.
Returns, cancellations and refunds
For most eligible goods bought online, customers may notify us of cancellation within 14 days after delivery and normally have a further 14 days to return the goods. Customers pay the direct return cost for a change-of-mind return unless Tech Revive agrees otherwise. Tech Revive covers reasonable return costs for goods confirmed as faulty, incorrect or not as described.
Valid refunds are normally processed to the original payment method no later than 14 days after we receive the goods or evidence that they were returned, subject to applicable consumer law. Please read our full Delivery & Return Policy before returning an item. Your statutory rights under UK consumer law are not affected.
Need help with an order?
Email info@techrevives.com or call our Bristol team.
Track an order or check delivery details
When tracking is available, use the details sent after dispatch. You can also open the order tracking page and enter the order number and billing email used at checkout. If the carrier has only just received a parcel, its tracking page may take a little time to show the first scan.
Before paying, review the delivery or collection option and any price shown in the basket and checkout. Collection is only available when it is offered for that order; wait for the ready-to-collect message before visiting a store.
Delivery FAQs
Where can I see the delivery charge?
Available delivery services and any applicable charge are displayed during checkout before you place the order.
How do I find my tracking information?
Check the dispatch message for tracking details, or use the Tech Revive order tracking form with your order number and billing email.
How do I return an item?
Read the Delivery & Return Policy and contact Tech Revive before sending an item back. Your statutory rights are not affected.