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 Legal Policy for Tech revive limited

  1. Introduction
    Welcome to the [ Tech revive limited] website. By accessing and using our website, you agree to comply with the following terms and conditions. These terms govern your use of our site, the purchase and sale of phones, accessories, and repair services, and any other services we provide.

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  1. Terms of Use
     Eligibility
    You must be 18 years or older and possess the legal right to enter into this agreement to use our website and services.

 Account Creation
To buy, sell, or request repair services, you may need to create an account. You are responsible for maintaining the confidentiality of your account login credentials and for any activity that occurs under your account. Notify us immediately if you suspect any unauthorised use of your account.

 Prohibited Conduct
Users are prohibited from:
– Using the website for any illegal or unauthorised purpose.
– Engaging in fraudulent activities, such as misrepresenting the condition of a device for sale.
– Tampering with or hacking the website.

 Termination of Access
We reserve the right to terminate your access to the site at any time, without notice, for conduct that we believe violates these terms or is harmful to our business.

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  1. Privacy Policy
     Information We Collect
    We collect personal information such as your name, email address, phone number, billing and shipping information, and payment details to fulfill orders, process payments, and communicate with you.

 Use of Personal Information
Your personal information is used for:
– Processing transactions.
– Providing customer support.
– Sending notifications about promotions, updates, or changes to our services.

 Data Sharing
We may share your information with third-party service providers (e.g., shipping carriers, payment processors) to fulfill your requests. We do not sell your personal information to third parties.

 Cookies
Our site uses cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

 Your Rights
You have the right to access, update, or delete your personal information. To make such requests, contact us at [support email].

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  1. Buying Phones and Accessories
     Product Descriptions
    We strive to ensure that the descriptions of phones and accessories are accurate. However, we do not guarantee that product descriptions or other content is error-free.

 Pricing
Prices displayed on the website are subject to change without notice. While we make every effort to ensure accurate pricing, errors may occur. If we discover a pricing error after you have placed an order, we will notify you and offer you the option to proceed at the correct price or cancel your order.

 Payments
We accept [list accepted payment methods, e.g., credit cards, PayPal]. Payment must be made at the time of order. Orders are only processed after full payment has been received.

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  1. Selling Phones
     Eligibility of Devices
    When selling your phone to us, it must meet the following conditions:
    – The phone must be fully paid off and not locked to any carrier.
    – It should be free from any legal encumbrances such as theft reports.
    – The phone must be accurately described based on its condition (new, used, damaged).

 Inspection and Offer
After you submit your phone for sale, our team will inspect it to ensure it matches your description. We reserve the right to revise the offer if the phone’s condition is different from what was originally stated.

 Payment
Once we have inspected the phone and you accept our final offer, payment will be issued through [payment methods, e.g., PayPal, direct deposit] within [time frame, e.g., 3-5 business days].

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  1. Repairs
     Repair Services
    We offer a variety of repair services for phones, including screen replacement, battery replacement, and hardware or software troubleshooting.

 Warranty for Repairs
We offer a [warranty period, e.g., 90-day] warranty on all repairs. If the issue persists after our repair within this time, we will repair it again at no additional cost, provided the issue arises from our workmanship and not further damage.

 Limitation of Liability
We are not liable for any data loss during the repair process. We recommend that you back up your device before submitting it for repair. We are not responsible for any consequential damages or losses, including but not limited to loss of data or loss of business.

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  1. Returns and Refunds
     Phone and Accessory Returns
    Phones and accessories can be returned within   14 days of receipt of the goods /delivery provided they are in the original, unused condition with all packaging and accessories intact. We reserve the right to charge a restocking fee of [percentage, e.g., 25%] on returned items.

 Refunds
Refunds will be processed back to the original payment method within [time frame, 5 business days of receiving the returned item.

 Non-Refundable Items
Custom or personalised products, opened accessories, and software purchases are non-refundable.

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  1. Shipping Policy


 Shipping Methods
We offer various shipping options, including Royalmail DHL . Shipping costs and delivery times are displayed at checkout.

 Order Tracking
Once your order is shipped, you will receive a tracking number to monitor your shipment’s progress.

 International Shipping
We ship internationally to select countries. International customers are responsible for customs duties and taxes.

 Damaged or Lost Items
If your item is lost or damaged during shipping, contact us within [time frame, e.g., 7 days] of delivery, and we will file a claim with the carrier and assist in resolving the issue.

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  1. Intellectual Property
    All content on this website, including text, images, logos, and software, is the property of [ Tech revive limited] or its licensors. Unauthorized use of any content from this site is strictly prohibited.

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  1. Dispute Resolution
     Governing Law
    This agreement is governed by and construed in accordance with the laws of united kingdom . Any disputes arising from this agreement will be settled in the courts of United kingdom

 Arbitration
In the event of a dispute, both parties agree to submit to binding arbitration rather than pursue litigation in court.

 Class Action Waiver
You agree that any claims must be brought in your individual capacity, and not as a plaintiff or class member in any class or representative proceeding.

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  1. Limitation of Liability
    We are not liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of any products or services, including but not limited to loss of profits, data, or other intangible losses. Our total liability is limited to the amount you paid for the product or service.

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  1. Modifications to the Policy
    We reserve the right to modify this Legal Policy at any time, and any changes will be effective upon posting on the website. We encourage users to regularly review this policy to stay informed of any updates.

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  1. Contact Us
    If you have any questions or concerns regarding this policy, please contact us at:
    info@techrevives.com

0117 302 1984

73 Broadmead BS1 3DX

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This Legal Policy is effective as of 10/10/2024