New and Used Refurb Phones and laptop Warranty

This limited warranty applies only to the original purchaser of the used phone (the “Device”) and is non-transferable. The warranty is effective from the date of purchase and is valid for a period of 12 MONTHS (or as specified at the time of purchase) from the original purchase date. We only offer Exchange within 7 days if Problem arise after seven days Repair will offer.
What is Covered?

This warranty covers any defects in materials or workmanship under normal use during the warranty period. Specifically, the warranty covers:

  • Hardware malfunctions not caused by external damage.
  • Battery issues due to manufacturing defects.
  • Screen malfunctions (e.g., dead pixels, touch response failure not caused by accidental damage).
What is Not Covered?

This warranty does not cover:

Accidental damage (such as drops, liquid spills, cracks, or physical damage).
Damage caused by misuse, improper handling, or unauthorized repairs or modifications.
Normal wear and tear (including scratches, dents, or cosmetic damage).
Software issues, including but not limited to operating system updates, virus infections, or software malfunctions.
Battery performance degradation due to normal use.
Accessories or other items included in the packaging (e.g., chargers, earphones).

Warranty Claims

To file a claim under this warranty, please provide:

Proof of purchase (receipt or invoice).
The original device in question.
The company will, at its discretion, either:

Repair the device with new or refurbished parts, or
Replace the device with a comparable model.

Limitations of Liability

The warranty does not guarantee uninterrupted or error-free operation of the device. Under no circumstances shall the company be liable for incidental or consequential damages, including but not limited to the loss of data, business, or profits. The company’s total liability is limited to the purchase price of the device.

Contact Information

For any questions regarding the warranty or to initiate a claim, please contact our customer service team:

Phone : 0117 302 1984

Email : info@techrevives.com

Repair Warranty

I understand that TECH REVIVE BRISTOL is not an authorized service dealer and that repairs rendered may void manufacturer warranties for my device, which TECH REVIVE BRISTOL does not assume any liability for.
Warranty Coverage

This repair warranty applies to any phone or laptop repaired by TECH REVIVE and covers the parts replaced and services performed during the repair. The warranty is valid for a period of 90 days (or as specified) from the date the repair was completed.

What is Covered?<br /> .

This warranty covers:

Defects in parts replaced during the repair, including screens, batteries, internal components, or any other hardware.
Performance issues directly related to the repaired components

What is Not Covered?

New damages that occur after the repair due to accidents, misuse, or unauthorized tampering.
Issues unrelated to the original repair (e.g., new problems or malfunctions in other parts of the device).
Software-related problems, such as operating system malfunctions, virus infections, or software incompatibility.
Water damage or damage from exposure to extreme environmental conditions unless explicitly repaired and noted during the service.
Warranty Claims Process

Warranty Claims Process

If you experience an issue related to the repair during the warranty period:

Contact us immediately through our customer service (details below).
Provide proof of repair, including the receipt or service order number.
The device must be returned to us for inspection.
Upon confirmation that the issue is covered by this warranty, TECH REVIVE will:

Repair or replace the faulty part at no additional cost, or
Redo any labor that was performed incorrectly during the initial repair.

Limitations and Exclusions

If you experience an issue related to the repair during the warranty period:

Contact us immediately through our customer service (details below).
Provide proof of repair, including the receipt or service order number.
The device must be returned to us for inspection.
Upon confirmation that the issue is covered by this warranty, TECH REVIVE will:

Repair or replace the faulty part at no additional cost, or
Redo any labor that was performed incorrectly during the initial repair.